Privacy Policy

1. Introduction

This Privacy Policy describes how Ghumantra Private Limited (CIN: U52219KA2025PTC208379), operating under the brand Pluto, collects, uses, and protects personal information.

2. Information We Collect

• Name, phone number, email address
• Pickup & drop locations
• Commute schedules and preferences
• Device and usage data

3. How We Use Your Information

• Provide and manage subscriptions
• Schedule and operate rides
• Communicate service updates
• Improve safety and platform experience

4. Location Data

Location data is used solely for ride planning, execution, and safety purposes. It is not used for advertising.

5. Data Sharing

We do not sell personal data. Data may be shared with fleet partners, payment providers, or authorities when legally required.

6. Data Security

Reasonable technical and organizational measures are implemented to protect user data. No system is completely secure.

7. Data Retention

Data is retained only as long as required for service delivery or legal compliance.

8. User Rights

• Access your data
• Request correction or deletion
• Opt out of non-essential communication

9. Children's Privacy

Pluto services are not intended for individuals under 18 years of age.

10. Policy Updates

This Privacy Policy may be updated periodically. Continued use of the Platform implies acceptance.

11. Contact

Email: support@plutorides.com
Phone: +91 74830 56570